Application Deadline: 5:00pm on 5th November 2026

Apple Recruitment is recruiting on behalf of our public sector client for a Maintenance Officer based in Dungannon

This is an excellent opportunity to join a busy maintenance team, carrying out property inspections, coordinating repair works and liaising with contractors, tenants and other stakeholders to ensure maintenance services are delivered efficiently.

Key Responsibilities

• Carry out day-to-day inspections of properties and issue repair works.Undertake Change of Tenancy inspections.Review completed maintenance works and inspect properties for payment approval.Liaise with contractors, tenants and a range of internal and external stakeholders.Maintain accurate inspection records and documentation.Support the effective delivery of maintenance services across the area.

Essential Criteria Applicants should have:

• 1–5 years’ relevant industry experience.A degree with 1 year’s industry experience, OR 3 years’ industry experience.Intermediate IT proficiency.Basic Access NI clearance (required prior to commencement).

How to Apply If you wish to apply or would like more information, please email your CV to Darcie at darcie.donohoe@applerecruitment.com.

Please ensure your CV is accurate and up to date, including your full employment history, qualifications and current contact details.

Apple Recruitment Services is acting as an Employment Business in relation to this vacancy. Apple Recruitment Services is an Equal Opportunities Employer.

Location: Newtownards

Salary: £13.69 per hour

Hours: 37.5 hours per week, Mon – Fri

Duration: Temporary, Full-Time

Application Deadline: 5pm, 3rd November 2026

Apple Recruitment are currently recruiting for a CSU Advisor on behalf of our public sector client.

Key Duties

• Deliver excellent customer service over the telephone, acting as a customer advocate across a comprehensive range of housing services.
• Accurately diagnose, record and process repair requests from Housing Executive tenants.
• Work in partnership with relevant teams and colleagues to resolve tenant queries and housing-related issues.
• Record information accurately and ensure customer enquiries are handled efficiently.
• Provide a professional, helpful and customer-focused service to tenants.
• Work effectively with colleagues and other departments to support the delivery of housing services.

Essential Criteria

• Four GCSEs, including Mathematics and English, or equivalent qualifications.
• At least one year’s customer service experience.
• Good communication and customer service skills.
• A professional and helpful approach when dealing with members of the public.
• The ability to work effectively as part of a team.
• Basic IT proficiency.
• Ability to provide effective customer service and communicate professionally over the telephone.
• Ability to accurately record information and deal with customer enquiries.
• Must have Basic Access NI clearance before taking up the appointment.

How to Apply

If you wish to apply for this position, please email your CV to Darcie at darcie.donohoe@applerecruitment.com

All applications will be treated in the strictest confidence.

Apple Recruitment Services is acting as an Employment Business in relation to this vacancy. Apple Recruitment Services is an Equal Opportunities Employer.

Location: Dungannon Office
Salary: £16.90 per hour
Hours: 37 hours per week
Duration: Temporary, Full-Time
Working Pattern: Monday – Friday, 9:00am–5:00pm

Application Deadline: 5:00pm on Thursday 5 November 2026

Apple Recruitment are currently recruiting for a Patch Manager (Band 5) on behalf of our public sector client, based at the Dungannon Office, reporting to the relevant area management team.

Key Duties

The role will involve responsibilities across tenancy management and sustainment, and estate management.

• Provide a high level of internal and external customer service, taking ownership of customer queries and complaints and ensuring issues are followed through to completion.
• Manage tenancy terminations and vacant properties, including pre-termination visits, inspections, viewings and liaison with customers and relevant teams.
• Support tenancy commencement activities, including sign-up processes, explaining tenancy responsibilities and helping customers access appropriate support.
• Manage existing tenancies, providing advice and practical support on housing matters, rent accounts, affordability and tenancy sustainment.
• Respond to tenancy-related issues including anti-social behaviour, abandoned properties, tenancy fraud, non-occupation and breaches of tenancy conditions.
• Manage tenant transfer requests, succession, assignments, joint tenancies and direct exchanges, undertaking investigations and making recommendations where appropriate.
• Monitor and manage rent accounts, identify arrears at an early stage and work with tenants to agree suitable repayment arrangements and access financial support.
• Identify vulnerable tenants and liaise with relevant statutory and voluntary agencies to arrange appropriate housing-related support.
• Manage estate-related matters, working with residents, community groups and external stakeholders to support safe, sustainable and cohesive communities.
• Liaise with maintenance teams and other relevant parties to ensure properties and communal areas are maintained to an appropriate standard.
• Support planned maintenance schemes, including tenant consultation, liaison with contractors, payment arrangements and temporary decant arrangements where required.
• Respond to community safety issues and anti-social behaviour, working with relevant agencies to resolve issues effectively.
• Maintain effective working relationships with internal and external stakeholders and provide support and cover for colleagues as required.
• Draft responses to correspondence and complaints, maintain accurate records and manage performance information.
• Ensure all decisions and actions comply with relevant policies, procedures, legal requirements and organisational standards.

Essential Criteria

Applicants must demonstrate:

• Hold a degree (Level 6 or equivalent) and have a minimum of 1 year’s relevant experience in a customer support environment.
  OR
• Hold a BTEC Higher Certificate/Diploma (Level 5) qualification in Housing and have a minimum of 1 year’s relevant experience in a customer support environment.
  OR
• Hold a BTEC Higher Certificate/Diploma (Level 5) or equivalent and have a minimum of 2 years’ relevant experience in a customer support environment.
  OR
• Demonstrate equivalent continuing professional development or experiential learning and have at least 3 years’ relevant experience in a customer support environment.
• Intermediate IT proficiency.
• The ability to provide a high standard of customer service, taking ownership of queries and complaints and following issues through to completion.
• The ability to establish and maintain effective working relationships with internal and external stakeholders.
• Good organisational and communication skills, with the ability to manage competing priorities and workloads.
• The ability to analyse information, manage performance measures and maintain accurate, auditable records.

• Basic Access NI clearance is required and must be in place prior to taking up the appointment.

How to Apply

If you wish to apply or would like further information, please email your up-to-date CV to Darcie at darcie.donohoe@applerecruitment.com

Please ensure your CV includes your full employment history, qualifications and current contact details.

All details will be treated in the strictest confidence.

Apple Recruitment Services is acting as an Employment Business in relation to this vacancy. Apple Recruitment Services is an Equal Opportunities Employer.

Location: Magherafelt
Salary: £13.69 per hour
Hours: 37 hours per week
Duration: Temporary, Full-Time
Working Pattern: Monday–Friday, 9:00am–5:00pm

Application Deadline: 5:00pm on Tuesday 3 November 2026

Apple Recruitment are currently recruiting for a Neighbourhood Officer (Band 3) on behalf of a public sector organisation, based at their Magherafelt office.

Key Duties

• Monitor estates to ensure they remain free from illegal dumping and abandoned vehicles.
• Inspect open spaces and communal areas within flats, raising jobs to address any issues identified.
• Arrange for graffiti to be removed promptly and raise awareness of local environmental issues within the community.
• Work with other agencies to improve the local environment and neighbourhood conditions.
• Carry out daily inspections of vacant properties and show available properties to prospective tenants.
• Check for abandoned properties and accept repair requests from tenants.
• Advise residents about other relevant services available to them.
• Work with individuals and communities to address local concerns and support community development.
• Engage with vulnerable residents and work alongside statutory, community and voluntary sector agencies.
• Keep the community informed about issues that may directly affect residents’ wellbeing.
• Help ensure residents can enjoy their homes peacefully and safely.
• Receive reports of anti-social behaviour and assist in resolving low-level incidents and neighbour nuisance promptly.
• Liaise with the police, local council officers and other agencies to address issues affecting local communities.
• Maintain accurate records and follow relevant organisational policies and procedures.
• Work independently across local estates, using initiative to identify and address neighbourhood issues.

Essential Criteria

• Intermediate IT proficiency.
• Relevant experience within the 1–5 year range specified for the role.
• Strong communication and interpersonal skills, with the ability to engage effectively with tenants, residents and partner agencies.
• Good organisational skills and the ability to manage a varied workload.
• Ability to work independently and use initiative when dealing with neighbourhood issues.
• A proactive, community-focused approach to improving local estates and supporting residents.
• Ability to work sensitively with vulnerable residents and handle concerns professionally.
• Candidates must have Basic Access NI clearance in place before taking up the appointment.

How to Apply

If you wish to apply or would like further information, please email your up-to-date CV to Darcie at darcie.donohoe@applerecruitment.com

Candidates must have Basic Access NI clearance before commencing the assignment.

All applications will be treated in the strictest confidence.

Apple Recruitment Services is acting as an Employment Business in relation to this vacancy. Apple Recruitment Services is an Equal Opportunities Employer.

This role is temporary for 6 months with possibility of extension. The hourly rate is based on £44,039.

Job Description:

The main duties and responsibilities of the post include:

Leadership

• Acting as a member of the Security and Usher Services management team, with overall responsibility for leading and managing forward workforce and resource planning.
• Leading, managing and developing staff to deliver objectives.
• Overseeing and managing administrative support within the Security and Usher Services office, including coordinating priorities, service standards, workloads and delivery.
• Setting clear priorities and standards, addressing performance and operational issues, and supporting staff development.
• Promote the Assembly Commission’s Corporate Values and lead by example.
• Participate in and contribute to corporate and Directorate projects.

Business Support, Planning and Governance

• Preparing and maintaining standing orders, forward operational plans and procedures, ensuring that forecast staffing and deployment requirements respond to changing business and operational priorities.
• Leading the development, assurance and continuous improvement of workforce-planning tools used to forecast demand, record staffing capacity and support evidence-based deployment decisions, including consideration of appropriate technology and future resource-planning solutions.
• Overseeing the ongoing development and management of the Assembly ID pass system, postal service and lost-property operation.
• Ensuring that Security and Usher Services activities within the post-holder’s area of responsibility comply with data protection legislation, including the Data Protection Act 2018 and UK GDPR.
• Preparing Information Security and Information Assurance material for the Deputy Head of Security and Usher Services including the management of information and records.
• Assisting in the development of business cases and specifications for procurement exercises and participate on evaluation panels.
• Assisting with the management of contracts to ensure full compliance with the contract, ensuring value for money and managing any failure promptly and in accordance with the conditions of contract.
• Preparing budgetary material for the Deputy Head of Security and Usher Services,
• Participating in the management of Security and Usher Services projects.
• Assisting in the development and management of business continuity plans.
• Complying with all Assembly Commission staff policies and procedures, including Equal Opportunities and Dignity at Work policies and procedures, and completing all mandatory training.

Operational Planning and Delivery

• Leading forward operational and workforce planning for Security and Usher Services resources required to support Assembly plenary sittings, Committee meetings and other Assembly business, including forecasting demand, assessing available capacity and preparing resource and deployment plans for operational delivery.
• Providing on-call supervision on a rostered basis.
• Standing in for the Principal Assembly Usher (Operations) in their absence and providing operational leadership as required, including resolving competing demands and adapting deployment arrangements when circumstances change.
• Assisting with the oversight and management of the Assembly’s closed-circuit television (CCTV) system at Parliament Buildings.
• Contribute to the development of training sessions and delivering training for staff and service users.

The post-holder will also carry out any other duties that the Assembly Commission may reasonably
require.

Given the operational nature of the role, on-site working is essential. The post-holder will participate in an on-call rota and must be available to provide operational leadership and make decisions outside normal business hours, including evenings, weekends, public holidays and privilege holidays, as required.

If you wish to apply or would like more information, please email your CV in Microsoft word format to Caroline by clicking on the link below by 10am on Thursday 5th November 2026.
You must also include a bullet pointed synopsis at the top of your CV demonstrating how exactly you meet the Essential Criteria below:

Applicants must, by the closing date for applications, have:

1. At least a primary degree, with a minimum 2.2 classification, in any subject, or a formal
qualification of an equivalent or higher standard;

AND

2. At least three years’ experience in each of the areas a) – d):
a) managing, supervising and developing staff with responsibility for both operational planning and the delivery of operational security services, together with associated general office administration.
Managing

b) Leading or contributing to operational workforce planning, including planning and organising a diverse workload to respond to changing priorities.

c) Analysing and interpreting information from a range of sources, including staffing, demand, budgets, contracts and management reports, prepare high-quality written documents, and support well-judged operational-planning and resource decisions.

d) effectively using Microsoft Office applications to analyse and manage information, prepare high-quality documents and reports, and support the delivery of a high-quality service.

OR

3. At least five years’ experience in each of the areas detailed at a) – d) above.

Further Details:

• Hourly Rate based on £44,039 per annum
• Estimated start date: ASAP
• 6 months, potential extension.
• Closing date for CV submission to Apple: 10am on Thursday 5th November 2026
• Date for informal discussion: TBC
• No hybrid working

If you wish to apply or would like more information, please email your CV in Microsoft word format to Caroline by clicking on the link below by 10am on Thursday 5th November 2026.
Applicants must ensure their CV is accurate and up to date. The CV should include your full employment history inclusive of dates, all academic achievements and full personal contact details.
Please note only applicants that match this criteria can be considered for the role.
Apple Recruitment Services is acting as an Employment Agency in relation to this vacancy. Apple
Recruitment Services is an Equal Opportunities Employer.

Location: Craigavon 

Salary: Band 6

Hours: 37 hours p/w

Duration: Temporary, Full-Time

Apply by 5pm on 5th November

Essential Criteria

1. (i) A degree or equivalent Level 6* qualification in a Building/Construction related discipline PLUS 1 year’s relevant
experience working within a Building/Construction function
OR
(ii) BTEC Higher or equivalent Level 5* qualification in a Building/Construction related discipline PLUS 2 years’ relevant
experience working within a Building/Construction function
OR
(iii) Can demonstrate equivalent continuing professional development/experiential learning AND at least 3 years’ relevant
experience working within a Building/Construction function

The Role

• Providing Quantity Surveying Service.
• Assisting the Contract Manager in the managing of the Estates Measured Term and Term Service Building Maintenance and Minor Works Projects
• Managing and Procurement of service and maintenance contracts

Key Duties

Quantity Surveyor
1. To prepare or assist in the development of specifications, drawings, bills of quantities and schedule of rates to enable the invitation of tenders and quotations. Work in conjunction with the NIHE’s procurement team for the delivery of pilot schemes and to ensure that suitable contracts are in place for the delivery of the Region’s Programme. Additionally, suitable knowledge of appropriate quantity surveying software packages is required.
2. To provide support on the correct interpretation of contract terms and conditions, ensuring that NIHE’s commercial risk is effectively managed, payments made reflect NIHE’s obligations under the contract, advising on contract strategies required to reduce risk and improve performance.
3. To ensure the affordable delivery of the investment programme, the effective management and monitoring of budgets in respect of your function including undertaking regular benchmark reviews, forecasting, cash-flow projections
and monitoring.
4. To receive tenders and quotations, evaluate prices, check documents and prepare agreements and contracts. Effectively administer NIHE’s contracts to ensure that they deliver maximum value for money ensuring risk to NIHE
is minimised, and a collaborative approach to delivery is established with NIHE’s Contractors.
5. To assist with the regular dialogue between contractors and consultants to ensure effective progress of work. Raise appropriate certificates and instructions for issue to contractor/consultant.
6. To authorise works instructions within designated approval levels ensuring correct cost centre allocation, priority and appropriateness of works description, including the approval of variations in time and cost where
necessary. Authorise invoices for payment.
7. To ensure all paperwork in relation to schemes is processed in a timely and effective manner ensuring information entered on the relevant IT system is accurate to enable effective performance monitoring.
8. To provide technical advice to management and other members of the NIHE’s staff.
9. To provide support in the development and implementation of risk mitigation for non-compliance issues and ensure these are actioned / mitigated / escalated in a timely manner to the Project Manager or Senior Project Manager. Inclusive of maintaining a risk register where required.
10. To effectively contribute towards stock and option appraisal of stock in your region including any regeneration initiatives.
11. To ensure the effective commercial management of NIHE’s investment and landlord compliance contracts, setting and delivering performance standards, the pro-active monitoring of progress, the effective resolution of issues, and
the delivery of value for NIHE’s customers.
12. To contribute to the effective delivery of a Quality Service through the formulation, review and proper implementation of policies and procedures.
13. To comply with the requirements of the Data Protection, Equal Opportunities and Equality Legislation.
14. To participate on forums / working groups / committees / tenants consultation as required.
15. To engage in benchmarking in and outside the sector to ensure NIHE are following best practice in asset management.
16. To be aware and act in accordance with the NIHE’s Health & Safety policy and to conduct all activities in a manner which is safe to yourself and others.
17. To undertake other occasional duties which are consistent with the responsibilities of the post.
18. To be responsible for establishing a pro-active approach to the management of health, safety and welfare and encouraging a positive team culture for addressing health and safety issues.
19. To provide accurate, up to date and concise information for internal and external audits as and when required.
20. To undertake and complete such training as required to perform the duties of the job. Ensure by working collaboratively across the NIHE a programme of training is delivered, to ensure that staff has the required capacity and
capability to deliver its obligations.
21. To supervise, manage and participate in the recruitment, selection and induction of staff where appropriate.
22. To ensure compliance with all human resource related policies and procedures.
23. To contribute to the composition of the Corporate Strategy and work to achieve the NIHE’s strategic objectives in accordance with the Corporate
24. To interpret and implement changes in legislation relating to the Units’ areas of operation and updating policies and procedures.
25. To promote and represent the NIHE and its interests with relevant outside bodies including attendance at meetings, seminars and conferences to seek to extend links with all appropriate bodies

How to Apply

If you wish to apply or would like more information, please use the job advert application link to send your CV to Darcie

If this opportunity isn’t quite right for you but you are seeking a new role, we would still welcome your enquiry, please email your CV to darcie.donohoe@applerecruitment.com

Apple Recruitment Services is acting as an Employment Agency in relation to this vacancy. Apple Recruitment Services is an Equal Opportunities Employer

Working Arrangement: Office-based (5 days per week during probation, with potential for hybrid working thereafter)

About the Opportunity
Our client is an established and growing business seeking an experienced Finance Manager to lead a busy finance function and support continued business growth.
Reporting directly to the Finance Director, the successful candidate will manage a small finance team while ensuring robust financial controls, accurate reporting, effective cash management and continuous process improvement.

This is an excellent opportunity for an ambitious finance professional who enjoys working in a fast-paced environment and is capable of managing large volumes of financial information while supporting and developing their team.

The Role
The Finance Manager will oversee the day-to-day operation of the finance function, ensuring deadlines are met and financial information is produced accurately and efficiently.
A key aspect of this role is supporting a transactional finance team that processes a high volume of activity, including hundreds of invoices daily and multiple bank reconciliations. The successful candidate will be comfortable answering technical queries, providing guidance to the team and stepping in to support operational tasks when required.

Key Responsibilities

• Manage and support a small finance team.
• Oversee all transactional finance activities, ensuring accuracy and efficiency.
• Prepare monthly management accounts and annual financial statements.
• Ensure effective cash flow, treasury and working capital management.
• Maintain and improve financial controls across the business.
• Oversee credit control activities and support debtor management.
• Manage month-end and year-end reporting processes.
• Ensure timely completion of all statutory and tax-related returns.
• Support external audit processes and liaise with auditors.
• Identify opportunities for process improvements and efficiencies.
• Produce financial analysis and reporting to support business decision-making.
• Assist with financial systems development and reporting enhancements.
• Provide support and guidance to the finance team on complex transactions and reconciliations.

Essential Criteria

• Fully qualified accountant (ACA, ACCA, CIMA or equivalent).
• Previous experience in a Finance Manager or senior finance position.
• Strong financial reporting and financial control experience.
• Excellent reconciliation and analytical skills.
• Advanced Microsoft Excel skills.
• Strong attention to detail with the ability to manage high volumes of information accurately.
• Experience managing and developing a finance team.
• Excellent organisational skills and ability to meet deadlines in a fast-paced environment.
• Strong communication and stakeholder management skills.
• Hands-on approach with willingness to support transactional finance activities when required.

Desirable Criteria

• Experience with ERP or accounting systems implementation.
• Experience using Sage, Power BI or similar reporting tools.
• Experience in a high-volume transactional finance environment.
• Experience managing credit control and cash management functions.

What’s on Offer

• Competitive salary of £55,000 – £60,000 DOE.
• Potential for hybrid working following successful completion of probation.
• Opportunity to join a growing and ambitious organisation.
• Career development and progression opportunities.
• Supportive and collaborative working environment.
• On-site parking.
• Company pension scheme.
• Annual performance-related bonus.

Important Information

Applicants must have permanent right to work in the UK, including British or Irish citizenship, Settled Status, Indefinite Leave to Remain (ILR), or another form of unrestricted permanent work authorisation.
Unfortunately, visa sponsorship is not available for this position.

To apply, please send your CV to patricia.oneill@applerecruitment.com.
All applications will be treated in the strictest confidence.
Apple Recruitment Services is acting as an Employment Agency in relation to this vacancy.
Apple Recruitment is an Equal Opportunities Employer and welcomes applications from all
suitably qualified candidates.

Location: Belfast City Centre
Job Type: Permanent, Full-Time
Salary: £24,000 – £28,000 per annum (DOE)

Apple Recruitment is delighted to be recruiting on behalf of a leading Northern Ireland law firm for a Legal Administrator to join its established Wills & Probate team in Belfast city centre.

Please note, this employer is unable to offer sponsorship. Applicants must have permanent right to work in the UK.

This is an excellent opportunity for an organised and professional administrator to join a highly respected legal practice and play a key role in supporting a Solicitor. The successful candidate will provide comprehensive administrative support, ensuring the smooth and efficient management of client matters within a busy and rewarding practice area.

This opportunity may particularly suit a Law graduate seeking to develop a career within Private Client law or an experienced Legal Administrator with knowledge of Wills and Probate matters.

The Role

Reporting directly to a Solicitor within the Wills & Probate team, the Legal Administrator will be responsible for providing high-quality administrative and client support across a range of private client matters.

The role requires excellent attention to detail, strong organisational skills and the ability to manage a varied workload while maintaining a professional and confidential approach.

Key Responsibilities

• Providing administrative support to a Solicitor specialising in Wills and Probate matters.
• Preparing legal correspondence, documents and reports.
• Managing client files, ensuring all documentation is accurately maintained and filed.
• Liaising with clients, beneficiaries, financial institutions and third parties in a professional manner.
• Coordinating appointments, meetings and diary management.
• Handling incoming calls, emails and correspondence.
• Assisting with the preparation and submission of probate applications and related documentation.
• Maintaining accurate records and updating case management systems.
• Supporting the billing process and file closing procedures.
• Ensuring compliance with firm procedures, regulatory requirements and data protection standards.
• When required, reception duties including answering of telephones, taking telephone messages and meeting and greeting visitors to the office.
• Contributing to the answering of overflow calls from reception.
• Operating all files within the firm’s case management system.
• Undertake such training identified by the practice as being required to fulfill the requirements of the job.
• Keeping the firm’s registers up to date, including the wills, deeds and archiving registers.
• Staff may be requested to carry out other such reasonable tasks as may from time to time occur.

The Person

Essential Criteria

• Previous experience working within a legal environment, ideally supporting a Solicitor, Partner or fee earner.
• Excellent organisational skills with strong attention to detail.
• Ability to prioritise workloads and manage competing deadlines.
• Strong verbal and written communication skills.
• Professional and confidential approach to handling sensitive client information.
• Proficiency in Microsoft Office applications, including Word, Outlook and Excel.
• Excellent client care and interpersonal skills.
• Ability to work independently and as part of a team.

Desirable Criteria

• A degree in Law or a related legal qualification.
• Knowledge of Wills, Probate and Private Client work.
• Previous experience within a Wills & Probate, Private Client or Conveyancing department.
• Experience using legal case management systems.
• Experience preparing legal documentation and correspondence.
• Knowledge of probate applications and estate administration processes.

Salary & Benefits

• £24,000 – £28,000 per annum (DOE)
• Belfast city centre location with excellent transport links.
• Opportunity to join one of Northern Ireland’s leading legal firms.
• Supportive and professional working environment.
• Ongoing training and career development opportunities.
• Competitive benefits package.
• Exposure to a broad range of Wills & Probate matters.

Interested?
If you are a highly organised Legal Administrator, Law graduate or someone with knowledge of Wills & Probate looking to develop your career within a respected legal practice, we would love to hear from you.

To apply, please submit your CV to Patricia O’Neill at Apple Recruitment or contact us for a confidential discussion.

Apple Recruitment Services is acting as an Employment Agency in relation to this vacancy.
Apple Recruitment is an Equal Opportunities Employer and welcomes applications from all
suitably qualified candidates.

Location: Greater Belfast Area (Own transport or access to public transport is essential)
Duration: Temporary (6-8 Weeks Initially, Ongoing Potential)
Salary: £25,000 – £30,000 DOE (£12.82 – £15.38 per hour)
Hours: 37.5 hours per week (Monday to Thursday 8.30am – 5.00pm, Friday 8.30am – 3.45pm)
Hybrid Working: Up to 2 days per week from home following successful completion of training

Join a Leading Utilities Company

Apple Recruitment is delighted to be recruiting a Revenue Protection Assistant on behalf of a leading utilities company based in the Greater Belfast Area.

This is an excellent opportunity for an organised and customer-focused individual to join the Billing Team on a temporary basis, initially covering a period of sick leave, with the possibility of extension. The successful candidate will support revenue protection activities, customer billing accuracy, debt recovery processes, and customer account management.

Working closely with the Revenue Protection Lead, you will play an important role in identifying situations where revenue may be at risk, ensuring customers are accurately billed for the services they have consumed, and supporting wider revenue assurance activities.

Key Responsibilities

• Deliver excellent customer service and resolve customer queries and complaints.
• Support debt recovery and credit management activities.
• Contact customers regarding payment plans and revenue protection matters.
• Analyse consumption data to determine refunds and back charges.
• Process customer refunds, site work requests, and sundry invoices.
• Liaise with internal teams regarding account and billing enquiries.
• Support revenue protection procedures and continuous improvement initiatives.
• Assist with additional billing and revenue protection duties as required.

Essential Criteria

• Minimum of 5 GCSEs (or equivalent), including English and Maths.
• Previous experience handling customer queries.
• Strong communication and interpersonal skills.
• Ability to process high volumes of information accurately.
• Ability to work effectively in a busy environment.
• Self-motivated with the ability to work independently.

Desirable Criteria

• Experience in a customer-facing financial environment.
• Previous experience working within the utilities sector.

Benefits

• £25,000 – £30,000 DOE
• 25 days plus 10 bank holidays plus 2.5 days additional company days (pro rata)
• Hybrid working available after training
• Early finish every Friday
• Opportunity for extension beyond the initial contract
• Valuable experience within a respected utilities organisation

Interested?
If you are an organised administrator with strong customer service skills and enjoy working in a fast-paced environment, we would love to hear from you.

�� To apply, please send your CV to patricia.oneill@applerecruitment.com.

All applications will be treated in the strictest confidence.

Apple Recruitment Services is acting as an Employment Agency in relation to this vacancy.
Apple Recruitment is an Equal Opportunities Employer and welcomes applications from all suitably qualified candidates.

LOCATION: Warrington
Permanent, Full-Time
Immediate Start Available
Please note: This role is based in Warrington and applicants must be able to commute to or relocate to the area.

Apple Recruitment is delighted to be recruiting on behalf of our client, a leading provider of support services, for a permanent Buyer position based at their Head Office in Warrington.
This is an excellent opportunity for an experienced procurement professional to join a well-established organisation and play a key role in sourcing and procuring engineering, facilities and manufacturing equipment spare parts and services for a
diverse customer base.

Working within a fast-paced manufacturing environment, you will be responsible for ensuring continuity of supply, negotiating the best commercial terms with suppliers, identifying cost-saving opportunities, and building strong relationships with customers’ maintenance and technical teams.

Key Responsibilities
1. Respond to purchase requisitions for both ad-hoc (spot buy) and inventory-controlled items in a timely manner.
2. Source and procure engineering, facilities and manufacturing equipment spare parts and services.
3. Raise and manage purchase orders within company systems.
4. Expedite supplier deliveries and update delivery promise dates.
5. Monitor supplier performance to ensure on-time delivery of goods.
6. Negotiate pricing, lead times and payment terms with suppliers.
7. Identify and implement cost reduction initiatives through price negotiations, product substitutions and standardisation projects.
8. Track and report cost savings.
9. Resolve delivery discrepancies and arrange returns, credits or replacements as required.
10. Investigate and resolve invoice queries.
11. Produce and maintain procurement reports on a weekly basis.
12. Build strong working relationships with customers, suppliers and internal stakeholders.

Essential Criteria

• Experience working within a demanding manufacturing environment where continuity of production is critical.
• Strong knowledge of engineering, maintenance and factory consumables.
• Good understanding of engineering and maintenance supply chains.
• Proven negotiation skills and ability to secure favourable commercial outcomes.
• Experience identifying and implementing cost-saving initiatives.
• Knowledge of inventory control processes.
• Strong numerical, analytical and IT skills.
• Excellent communication and stakeholder management abilities.
• Ability to work effectively in a customer-facing procurement role.

Salary & Benefits

• £29,000 – £30,000 per annum
• Permanent position
• Employer pension contribution of 6%
• Opportunity to join the BUPA Health & Dental Scheme upon successful completion of probation
• Monday to Thursday: 8:00am – 5:00pm
• Friday: 8:00am – 4:00pm
• Supportive and professional working environment
• Career development opportunities

Location – Warrington Head Office

Applicants must be eligible to work in the UK on a permanent, full-time basis. Unfortunately, sponsorship is not available for this position.

Apply Today
If you are interested in this opportunity and are happy to be based in Warrington, please send your CV to Patricia at Apple Recruitment via the link below and I will be
in touch.
Even if this particular opportunity is not quite right for you, we would still be delighted to discuss other positions that may suit your experience and career aspirations.
Apple Recruitment Services is acting as an Employment Agency in relation to this vacancy. Apple Recruitment is an Equal Opportunities Employer.