Location: Lurgan

Duration: Temporary

Salary: £13.05 per hour

Hours: 37 hours per week

Working Pattern: Monday to Friday

Apple Recruitment are recruiting on behalf of our public sector client for a Clerical Officer based in Lurgan.

This is an excellent opportunity for an organised and customer-focused administrator to join a busy Housing Solutions team, providing a wide range of clerical and administrative support.

Closing date for CV submission: 5:00pm on 17th September 2026.

  Key Responsibilities

• Provide general administrative and clerical support.
• Handle telephone enquiries and provide excellent customer service.
• Manage incoming and outgoing emails.
• Register repairs and maintain accurate records.
• Carry out filing and document management duties.
• Take accurate minutes during meetings.
• Maintain electronic and manual records.
• Support the wider team with day-to-day administrative tasks as required

Essential Criteria

Applicants must have:

• 5 GCSEs (or equivalent), including English and Maths.
• Previous administrative or clerical experience.
• Intermediate IT skills.
• Strong organisational skills and attention to detail.
• Good written and verbal communication skills.
• Excellent customer service skills.
• Basic Access NI clearance (required prior to commencement).

How to Apply If you wish to apply or would like more information, please email your CV to Darcie at darcie.donohoe@applerecruitment.com

Please ensure your CV is accurate and up to date, including your full employment history, qualifications and current contact details.

If this role isn’t quite right for you but you’re looking for a new opportunity, we would still welcome your enquiry.

Apple Recruitment Services is acting as an Employment Business in relation to this vacancy. Apple Recruitment Services is an Equal Opportunities Employer.

Job Purpose:
Visitor Experience Officers are usually the first-person visitors will meet in Parliament Buildings.
They are responsible for the following main duties: meeting and greeting visitors to Parliament Buildings; signposting and providing information; reception duties – signing visitors into the Building and issuing their security passes; welcoming visitors in Parliament Buildings’ Great Hall; providing a range of guided tours of Parliament Buildings; providing administrative and operational support for activities undertaken by the Visitor Experience team including, but not limited to, event organisation (internal and external).

Job Description:
Main duties and responsibilities of the job.

• Providing high quality customer service to a diverse range of stakeholders and visitors;
• Greeting visitors at reception and providing information, signing in visitors and providing security passes;
• Welcoming visitors to Parliament Buildings and the Great Hall, maximising opportunities to engage, providing a warm, friendly welcome to Parliament Buildings, connecting people and providing helpful, accurate information and signposting as required;
• Providing tours of Parliament Buildings to a wide range of audiences in a confident, inclusive, politically neutral and engaging manner.
• Assisting the Visitor Experience Supervisor and the Visitor Experience Manager to continuously improve and develop and Visitor Experience team by providing input, ideas and feedback.
• Assisting with event management and delivery, problem solving and assisting event organisers as required;
• Working closely with colleagues within the Visitor Experience team and being flexible and dynamic in relation to service delivery;
• Building and maintaining good relationships with colleagues from other business areas and with Members.
• Managing electronic mailboxes, phone calls and dealing with routine correspondence accurately and promptly and forwarding to relevant staff as appropriate.
• Assisting in the gathering of information for distribution through internal and external communication channels, including but not limited to social media.
• Gathering information and feedback and using Microsoft Office and bespoke internal
• Assembly software systems and databases effectively to prepare documents.
• Managing own work to ensure the delivery of objectives.
• Providing high quality and timely administrative support, for example filing, photocopying and diary management.
• Inputting data and maintaining records in databases, spreadsheets and electronic filing systems to aid the storage and retrieval of electronic documents.
• Organising and providing support to meetings, events and visits including issuing papers, ordering hospitality, meeting and greeting external visitors and officials, and responding to any queries
• Recording information to support the production of minutes and draft minutes
• Checking and processing invoices for payment through electronic payment system.
• Complying with the Northern Ireland Assembly Commission’s (the Assembly Commission’s) staff policies and procedures including Equal Opportunities and Dignity at Work policies and procedures.
• Carrying out other duties that the Assembly Commission reasonably requires of you.

Work Pattern:

The duties of this post require attendance at Parliament Buildings on each working day.

This role attracts part-time hours (18.5 hours per week, Monday 9.30am to 2.30pm and Tuesday to Thursday 10am to 2.30pm).

Uniform:

Visitor Experience Officers will be supplied with a Visitor Experience Team Uniform including; Trousers, T-shirt and Gillet.

If you wish to apply or would like more information, please email your CV in Microsoft word format to Caroline by clicking on the link below by Monday 21st September 2026 @ 10am.

You must also include a bullet pointed synopsis at the top of your CV demonstrating how exactly you meet the Essential Criteria below:

Essential Criteria:
At the closing date for applications, applicants must have:

1. GCE ‘A’ level passes A*-C in 2 separate subjects and 5 GCSEs at grade A* -C including English Language and Maths. Applications will be considered from applicants with formal qualifications of an equivalent or higher standard to those stated.

AND

2. At least 2 years’ experience in a customer focused role of:

a) Providing information verbally in a clear and engaging manner to a diverse range of people at all levels, including members of the public, team members, and managers.

b) Working as part of a close-knit team to deliver a range of customer focused services to a high standard

c) Problem solving, organising workload and giving attention to detail to ensure excellent service delivery

d) Using effective written and administrative skills to produce clear, accurate, high quality work to deadlines.

OR

3. At least 4 years’ experience in a customer focused role of a) – d).

Further Details:

• Hourly Rate based on £29,137 per annum – £15.14 per hour.
• Informal meeting expected to take place on Friday 25th September at Parliament Buildings. (in-person)
• Anticipated duration: asap to end December 2026 (no extension) – You must be available to start immediately!
• Closing date for CV submission to Apple: Monday 21st September 2026 @ 10am

If you wish to apply or would like more information, please email your CV in Microsoft word format to Caroline by clicking on the link below by Monday 21st September @ 10am.
Applicants must ensure their CV is accurate and up to date. The CV should include your full employment history inclusive of dates, all academic achievements and full personal contact details.
Please note only applicants that match this criterion can be considered for the role.
Apple Recruitment Services is acting as an Employment Agency in relation to this vacancy. Apple Recruitment Services is an Equal Opportunities Employer.

Apple Recruitment is delighted to be recruiting for an Administrator on behalf of a well-established and growing professional services firm based in Lisburn.

This is an excellent opportunity for an experienced Administrator who enjoys a busy and varied role where no two days are the same. Working within a friendly and supportive office environment, you will play a key role in ensuring the smooth day-to-day running of the business by providing high-quality administrative and customer support.

This position would suit someone who enjoys organisation, takes pride in delivering excellent service, and thrives in a professional office environment.

The successful candidate will become an integral member of the team, supporting a variety of administrative functions while building strong relationships with clients and colleagues.

Hours of Work
Monday to Friday: 9:00am – 5:00pm (35 hours per week)
Enjoy an excellent work-life balance with no evening or weekend working.

The Role
As Administrator, you will be responsible for providing a broad range of administrative support functions while acting as a professional first point of contact for clients and visitors.

This is a fantastic opportunity for someone seeking a long-term position with genuine development opportunities in a successful and growing business.

Key Responsibilities

• Providing comprehensive administrative support to the wider team.
• Acting as the first point of contact for clients, visitors and telephone enquiries.
• Managing incoming and outgoing correspondence.
• Maintaining accurate electronic and paper filing systems.
• Preparing and issuing client documentation and correspondence.
• Supporting client onboarding processes and maintaining client records.
• Assisting with HMRC and Government Gateway administrative processes.
• Liaising with clients regarding documentation and information requests.
• Processing, scanning and filing confidential documents.
• Maintaining high levels of accuracy and attention to detail across all administrative tasks.
• Supporting general office operations and ensuring the smooth running of daily activities.
• Assisting with ad hoc administrative projects as required.

About You
We are looking for an organised and proactive individual who can work effectively in a busy office environment and provide first-class administrative support.

Essential Criteria

• Previous experience in an Administration, Office Administrator, Receptionist, Customer Service or similar office based role.
• Excellent organisational and time management skills.
• Strong attention to detail and accuracy.
• Professional and confident communication skills.
• Excellent telephone manner and customer service skills.
• Ability to prioritise workloads and manage multiple tasks.
• Strong IT skills, including Microsoft Word, Excel and Outlook.
• Ability to work independently and as part of a team.
• Professional approach with a strong commitment to confidentiality.

Desirable Criteria

• Experience working within a professional services, financial services or accountancy environment.
• Experience supporting client onboarding processes.
• Familiarity with HMRC or Government Gateway administration.
• Experience maintaining client records and documentation.

What’s On Offer?

• £25,000 – £28,000 per annum, depending on experience
• Permanent, full-time position
• Monday to Friday working hours
• Friendly, supportive and professional working environment
• Varied and interesting administration role
• Exposure to a wide range of business support activities
• Ongoing training and development
• Genuine opportunities for career progression
• Long-term career prospects within a growing organisation

Why Apply?

This is much more than a typical administration role. It offers the opportunity to join a successful professional services firm where you’ll be trusted with a wide variety of responsibilities, gain exposure to different areas of the business, and develop valuable skills that can support future career progression. If you’re an organised, people-focused

Administrator looking for a role where you can make a real impact, we’d love to hear from you.
To apply for this opportunity, please submit your CV to Patricia at Apple Recruitment or contact us for a confidential discussion.

Please note: As this is a permanent role, applicants must have the unrestricted and permanent right to work in the UK. Candidates requiring future sponsorship cannot be considered for this position.

Apple Recruitment Services is acting as an Employment Agency in relation to this vacancy.
Apple Recruitment is an Equal Opportunities Employer and welcomes applications from all suitably qualified candidates.

Location: Greater Belfast Area (Own transport or access to public transport is essential)
Duration: Temporary (6-8 Weeks Initially, Ongoing Potential)
Salary: £25,000 – £30,000 DOE (£12.82 – £15.38 per hour)
Hours: 37.5 hours per week (Monday to Thursday 8.30am – 5.00pm, Friday 8.30am – 3.45pm)
Hybrid Working: Up to 2 days per week from home following successful completion of training

Join a Leading Utilities Company

Apple Recruitment is delighted to be recruiting a Revenue Protection Assistant on behalf of a leading utilities company based in the Greater Belfast Area.

This is an excellent opportunity for an organised and customer-focused individual to join the Billing Team on a temporary basis, initially covering a period of sick leave, with the possibility of extension. The successful candidate will support revenue protection activities, customer billing accuracy, debt recovery processes, and customer account management.

Working closely with the Revenue Protection Lead, you will play an important role in identifying situations where revenue may be at risk, ensuring customers are accurately billed for the services they have consumed, and supporting wider revenue assurance activities.

Key Responsibilities

• Deliver excellent customer service and resolve customer queries and complaints.
• Support debt recovery and credit management activities.
• Contact customers regarding payment plans and revenue protection matters.
• Analyse consumption data to determine refunds and back charges.
• Process customer refunds, site work requests, and sundry invoices.
• Liaise with internal teams regarding account and billing enquiries.
• Support revenue protection procedures and continuous improvement initiatives.
• Assist with additional billing and revenue protection duties as required.

Essential Criteria

• Minimum of 5 GCSEs (or equivalent), including English and Maths.
• Previous experience handling customer queries.
• Strong communication and interpersonal skills.
• Ability to process high volumes of information accurately.
• Ability to work effectively in a busy environment.
• Self-motivated with the ability to work independently.

Desirable Criteria

• Experience in a customer-facing financial environment.
• Previous experience working within the utilities sector.

Benefits

• £25,000 – £30,000 DOE
• 25 days plus 10 bank holidays plus 2.5 days additional company days (pro rata)
• Hybrid working available after training
• Early finish every Friday
• Opportunity for extension beyond the initial contract
• Valuable experience within a respected utilities organisation

Interested?
If you are an organised administrator with strong customer service skills and enjoy working in a fast-paced environment, we would love to hear from you.

�� To apply, please send your CV to patricia.oneill@applerecruitment.com.

All applications will be treated in the strictest confidence.

Apple Recruitment Services is acting as an Employment Agency in relation to this vacancy.
Apple Recruitment is an Equal Opportunities Employer and welcomes applications from all suitably qualified candidates.

Location: Belfast
Job Type: Fixed-Term Contract (until 31 December 2026)
Hours: Full-Time
Salary: £26,000 – £28,000 per annum (depending on experience)
Start Date: Immediate

Apple Recruitment is delighted to be recruiting for an Accounts Administrator on behalf of a well-established organisation based in Belfast.

This is a Fixed Term Contract until 31st December 2026 with the possibility of extension.

This is an excellent opportunity for an organised and detail-oriented administrator to join a busy Accounts and Property Management team. The successful candidate will provide administrative and accounts support, assisting with invoice processing, maintaining accurate records, responding to enquiries and ensuring the efficient day-to-day operation of the
department.

The role would suit someone with previous experience in administration, accounts support, customer service or office administration who is looking to gain valuable experience within a professional and fast-paced environment.

The Role
The Accounts Administrator will support the Accounts and Property Management teams by processing information accurately, maintaining records, handling enquiries and assisting with general administrative duties.

This is a varied role requiring excellent organisation, strong attention to detail and a professional approach when dealing with clients, residents and contractors.

Key Responsibilities

• Accurately input invoice information into the company’s ERP system.
• Respond to contractor enquiries by telephone and email, including invoice and account-related queries.
• Provide day-to-day administrative support to Account Managers and the wider team.
• Handle incoming calls from clients, residents and contractors in a professional and courteous manner.
• Process and maintain client information accurately and confidentially.
• Carry out general data entry, database maintenance, scanning, filing and document management duties.
• Escalate complex queries to the appropriate team members when required.
• Support the efficient operation of the Accounts and Property Management functions.
• Maintain accurate records and ensure information is up to date.

Essential Criteria

• Previous experience in an administrative, accounts administration, customer service or office support role.
• Excellent attention to detail and a high level of accuracy.
• Strong IT skills, including proficiency in Microsoft Outlook, Word and Excel.
• Professional telephone manner and excellent written communication skills.
• Ability to organise workload, prioritise tasks and meet deadlines.
• Ability to work independently and as part of a team.
• Reliable, professional and able to maintain confidentiality.

Desirable Criteria

• Experience using an ERP, finance, accounting or property management system.
• Previous experience processing invoices or providing accounts support.
• Experience within property management, housing, facilities management, construction or a related sector.
• Knowledge of residential property management administration.

Salary & Benefits

• £26,000 – £28,000 per annum (DOE)
• Fixed-term contract until 31 December 2026
• Immediate start available
• Opportunity to gain experience within a successful and professional organisation
• Varied role supporting accounts administration, customer service and operational delivery
• Supportive team environment
• Valuable experience within a busy office setting

Interested?
If you are an organised and proactive administrator with strong attention to detail and excellent customer service skills, we would love to hear from you.

To apply, please submit your CV to Patricia O’Neill at Apple Recruitment or contact us for a confidential discussion.

Apple Recruitment Services is acting as an Employment Agency in relation to this vacancy.
Apple Recruitment is an Equal Opportunities Employer and welcomes applications from all suitably qualified candidates.

Location: Belfast City Centre
Job Type: Permanent, Full-Time
Salary: £24,000 – £28,000 per annum (DOE)

Apple Recruitment is delighted to be recruiting on behalf of a leading Northern Ireland law firm for a Legal Administrator to join its established Wills & Probate team in Belfast city centre.

Please note, this employer is unable to offer sponsorship. Applicants must have permanent right to work in the UK.

This is an excellent opportunity for an organised and professional administrator to join a highly respected legal practice and play a key role in supporting a Solicitor. The successful candidate will provide comprehensive administrative support, ensuring the smooth and efficient management of client matters within a busy and rewarding practice area.

This opportunity may particularly suit a Law graduate seeking to develop a career within Private Client law or an experienced Legal Administrator with knowledge of Wills and Probate matters.

The Role

Reporting directly to a Solicitor within the Wills & Probate team, the Legal Administrator will be responsible for providing high-quality administrative and client support across a range of private client matters.

The role requires excellent attention to detail, strong organisational skills and the ability to manage a varied workload while maintaining a professional and confidential approach.

Key Responsibilities

• Providing administrative support to a Solicitor specialising in Wills and Probate matters.
• Preparing legal correspondence, documents and reports.
• Managing client files, ensuring all documentation is accurately maintained and filed.
• Liaising with clients, beneficiaries, financial institutions and third parties in a professional manner.
• Coordinating appointments, meetings and diary management.
• Handling incoming calls, emails and correspondence.
• Assisting with the preparation and submission of probate applications and related documentation.
• Maintaining accurate records and updating case management systems.
• Supporting the billing process and file closing procedures.
• Ensuring compliance with firm procedures, regulatory requirements and data protection standards.
• When required, reception duties including answering of telephones, taking telephone messages and meeting and greeting visitors to the office.
• Contributing to the answering of overflow calls from reception.
• Operating all files within the firm’s case management system.
• Undertake such training identified by the practice as being required to fulfill the requirements of the job.
• Keeping the firm’s registers up to date, including the wills, deeds and archiving registers.
• Staff may be requested to carry out other such reasonable tasks as may from time to time occur.

The Person

Essential Criteria

• Previous experience working within a legal environment, ideally supporting a Solicitor, Partner or fee earner.
• Excellent organisational skills with strong attention to detail.
• Ability to prioritise workloads and manage competing deadlines.
• Strong verbal and written communication skills.
• Professional and confidential approach to handling sensitive client information.
• Proficiency in Microsoft Office applications, including Word, Outlook and Excel.
• Excellent client care and interpersonal skills.
• Ability to work independently and as part of a team.

Desirable Criteria

• A degree in Law or a related legal qualification.
• Knowledge of Wills, Probate and Private Client work.
• Previous experience within a Wills & Probate, Private Client or Conveyancing department.
• Experience using legal case management systems.
• Experience preparing legal documentation and correspondence.
• Knowledge of probate applications and estate administration processes.

Salary & Benefits

• £24,000 – £28,000 per annum (DOE)
• Belfast city centre location with excellent transport links.
• Opportunity to join one of Northern Ireland’s leading legal firms.
• Supportive and professional working environment.
• Ongoing training and career development opportunities.
• Competitive benefits package.
• Exposure to a broad range of Wills & Probate matters.

Interested?
If you are a highly organised Legal Administrator, Law graduate or someone with knowledge of Wills & Probate looking to develop your career within a respected legal practice, we would love to hear from you.

To apply, please submit your CV to Patricia O’Neill at Apple Recruitment or contact us for a confidential discussion.

Apple Recruitment Services is acting as an Employment Agency in relation to this vacancy.
Apple Recruitment is an Equal Opportunities Employer and welcomes applications from all
suitably qualified candidates.

Location: South Down

Contract type: Full-Time, Permanent, 37.5 Hours per Week

Salary: £25,000 – £28,000 per annum

On behalf of our client, a well-established organisation, we are seeking a Project Administrator to join their growing team based in South Down.

Please note, this employer is unable to offer sponsorship. Applicants must have permanent right to work in the UK.

This is an exciting opportunity for a highly organised and customer-focused individual to work within a fast-paced operational environment, supporting the delivery of planned and responsive maintenance services. The successful candidate will play a key role in coordinating works, liaising with clients and suppliers, and ensuring the smooth day-to-day running of projects.

Candidates with experience in administration, project support, maintenance scheduling, customer service, or a mechanical, electrical, or compliance-related environment are encouraged to apply.

Benefits

• Competitive salary of £25,000 – £28,000 per annum
• 30 days annual leave
• Pension scheme
• Birthday day off
• Bereavement leave
• Death in Service benefit
• Health Shield scheme
• Access to 24/7 counselling and wellbeing support
• Opportunities for training and professional development
• Supportive and collaborative working environment

About You

You will be a proactive and organised individual who thrives in a busy environment and enjoys working as part of a team. You will have excellent communication skills, a strong attention to detail, and the ability to manage multiple tasks effectively.

This role would suit someone with experience in administration, scheduling, project support, customer service, maintenance support, or office coordination who is looking to build a long-term career within a growing organisation.

Key Responsibilities

• Handle incoming telephone and email enquiries professionally and efficiently
• Schedule and coordinate planned and responsive maintenance works using company software systems

• Liaise with clients, contractors, engineers, and suppliers to ensure works are delivered effectively
• Process and maintain accurate records and data input across company systems
• Monitor and update project information, ensuring deadlines and KPIs are achieved
• Provide administrative support to the operational team
• Ensure compliance with Data Protection policies and procedures
• Maintain effective communication with all stakeholders throughout project lifecycles
• Carry out general office and administrative duties as required
• Support management with additional duties to ensure the efficient running of the business

Qualifications and Skills

• GCSE English and Maths at Grade C or above (or equivalent)
• Strong IT skills with proficiency in Microsoft Word and Excel
• Administration qualification or a minimum of 2 years' relevant administrative experience desirable
• Excellent customer service skills with experience dealing with the public in a professional manner
• Experience working within a fast-paced, performance-driven environment
• Ability to manage competing priorities and meet deadlines
• Excellent organisational and communication skills
• Strong attention to detail and accuracy
• Ability to work independently and use initiative
• A positive and flexible approach to work
• Strong team-working skills and the ability to build effective working relationships
• Commitment to continuous improvement and learning

If you would like to find out more, please send your CV to patricia.oneill@applerecruitment.com and I will be in touch with more details. All applications will be treated in the strictest confidence.

If this role isn’t quite right for you but you are considering a new opportunity, please get in touch with us.

Apple Recruitment Services is acting as an Employment Agency in relation to this vacancy.

Apple Recruitment is an Equal Opportunities Employer and welcomes applications from all suitably qualified candidates.

Application Deadline: 5pm 3rd September

Essential Criteria:

• IT proficiency: Intermediate.
• 1–5 years’ relevant administrative experience.
• Hold a BTEC National Certificate (Level 3) plus at least 1 year relevant administrative experience; OR five GCSEs (Level 2) plus at least 2 years’ relevant administrative experience; OR demonstrate 3 years’ general administrative experience with evidence of ongoing learning/training.
• Basic AccessNI check (required) once candidate offered and accepted the position

About the Role
On behalf of our client, Apple Recruitment Services are seeking an Admin Scheduler. The post will accurately diagnose and record maintenance repairs for Housing Executive tenants, triage customer calls to create work orders, schedule and reschedule appointments, and track repairs progress to meet contract KPIs.

Key Responsibilities:

MAIN DUTIES
The successful candidate will be required to:
Work within a small team to deliver a range of services which will include, but is not limited to, the following:
• Contact tenants by telephone and arrange appointments.
• Schedule or reschedule all appointments to suit tenants and or business needs
• Process  sub-contractor completions and input real time events for job completion.
• Correlate out of hour’s task data and track task progress, and process accordingly to meet deadlines.
• Communicate effectively with Tenants, NIHE staff and other statutory bodies.
• Deal with tenants queries, effectively and efficiently.
• Save and retain a variety of documents for audit purposes.
• Use of both the DLO IT systems and HMS (Housing Management System).
• Have a comprehensive knowledge of the schedule of rates
• Carry out inspections for missing data, certificates and other system compliance issues.
• Work as part of a team and communicate to a high level and in a professional manner both internally and externally.
• May be required to provide cover on a rota basis to 20.00 Mon to Fri and to 2.00 on a Saturday.
• Any other duties as required.

How To Apply

If you wish to apply or would like more information, please email your CV using the link to Darcie. Applicants must ensure their CV is accurate and up to date, including full employment history, academic achievements and contact details. Only applicants meeting the essential criteria will be considered.

Apple Recruitment Services is acting as an Employment Business in relation to this vacancy. Apple Recruitment Services is an Equal Opportunities Employer.

Location: Craigavon

Duration: Temporary

Salary: £13.69 per hour

Hours: 37 hours per week

Working Pattern: Monday to Friday, 9:00am – 5:00pm

Application Deadline: 5:00pm on Fri 28th August 2026

Apple Recruitment are recruiting on behalf of our public sector client for an Admin Officer to join their Team based in Craigavon

This is an excellent opportunity for an organised and detail-oriented administrator to support governance, reporting and office administration within a busy Asset Management department. The successful candidate will play a key role in maintaining accurate records, supporting meetings and ensuring effective administration across the team.

Key Responsibilities

• Provide administrative support to the Governance & Administration Team, including preparing meeting documentation, recording minutes and distributing supporting papers.Assist in collating and presenting monthly financial and statistical reports, ensuring information is accurate, correctly formatted and produced within agreed timescales.Use internal systems and databases to produce reports and management information as required.Coordinate and monitor progress against Asset Management Risk Register actions.Organise venues and arrangements for team meetings, events and meetings with external service providers.Assist with monitoring governance arrangements and audit recommendations, including Internal Audit, TIU, DfC and NIAO actions.Maintain efficient office administration systems and records management processes, ensuring compliance with GDPR.Support internal communications, including the production of Huddle articles and other communications.Engage with tenants and customers, collating information and providing data to management.Maintain central records of Asset Management policies, ensuring review schedules remain up to date.Carry out general administrative and office duties as required.

Essential Criteria Applicants must meet one of the following:

• BTEC National (or equivalent) plus 1 year’s relevant general administrative experience.OR 5 GCSEs (or equivalent) plus 2 years’ relevant general administrative experience.OR Candidates without the above qualifications who can demonstrate 3 years’ relevant general administrative experience may also be considered.

Applicants must also demonstrate:

• Experience using Microsoft Office applications.Experience working to tight deadlines within a team environment.Experience creating electronic documents.Experience providing accurate information with a high level of attention to detail.Intermediate IT proficiency.Basic Access NI clearance (required prior to commencement).

How to Apply If you wish to apply or would like more information, please email your CV to Darcie at darcie.donohoe@applerecruitment.com

Please ensure your CV is accurate and up to date, including your full employment history, qualifications and current contact details.

Apple Recruitment Services is acting as an Employment Business in relation to this vacancy. Apple Recruitment Services is an Equal Opportunities Employer.

Location: Belfast

Duration: Temporary

Salary: £13.05 per hour

Hours: 37 hours per week

Working Pattern: Monday to Friday

Contract Dates: 31st August 2026 – 1st December 2026

Closing date for CV submission: 5:00pm on 28th August 2026.

Apple Recruitment are recruiting on behalf of our public sector client for a Clerical Officer (Band 2) based in Belfast.

This is an excellent opportunity for an organised, compassionate and customer-focused administrator to join a busy Housing Solutions team, providing key administrative support and assisting with customer enquiries and casework.

Key Responsibilities

• Provide general administrative and clerical support to the Housing Solutions team.
• Use the telephony system to answer incoming customer calls and provide a professional and compassionate service.
• Monitor and manage main inboxes, responding to customer queries in a timely manner.
• Draft written responses to customers and assist with responses to letters and complaints on behalf of the Business Area Manager.
• Use the Board app to triage and allocate work appropriately.
• Make outbound calls to customers to gather information required for assessments.
• Set up and maintain databases, ensuring information is accurate and up to date.
• Record outcomes appropriately, ensuring information is proportionate, legal, auditable and necessary.
• Monitor performance measures to support understanding and improvement of business processes.
• Take responsibility for the accurate and timely completion of assigned tasks.
• Provide cover arrangements within the office when required.
• Undertake other relevant administrative and ad hoc duties as required.

Essential Criteria

Applicants must have:

• Previous administrative or clerical experience.
• Good written and verbal communication skills.
• Good organisational skills and attention to detail.
• The ability to work on their own initiative and manage workload effectively.
• A motivated and proactive approach to work.
• A compassionate and customer-focused approach.
• Basic IT skills and the ability to use computer systems effectively.
• The ability to handle confidential customer information appropriately.
• Basic Access NI clearance (required prior to commencement).

How to Apply

If you wish to apply or would like more information, please email your CV to Darcie at darcie.donohoe@applerecruitment.com

Please ensure your CV is accurate and up to date, including your full employment history, qualifications and current contact details.

If this role isn’t quite right for you but you’re looking for a new opportunity, we would still welcome your enquiry.

Apple Recruitment Services is acting as an Employment Business in relation to this vacancy. Apple Recruitment Services is an Equal Opportunities Employer.