Investigating Officer – CPIO2
Full time Temporary @Apple Recruitment posted 2 weeks ago in Public Sector & CharityJob Description
Job Title: Investigating Officer
Location: Belfast
Salary: £39,862 – £42,839 per annum
Duration: Temporary, Full-Time
On behalf of our client, we are delighted to be recruiting for an Investigating Officer to join the Maladministration Further Investigations Team.
Key Responsibilities:
- Undertake analysis and investigations in accordance with the 2016 Public Services Ombudsman Act, Councillor Code of Conduct, Local Government Act 2014 and the operational procedures and standards of the Office.
- Communicate effectively with service users, public bodies, and independent professional advisors in line with the values of the office.
- Manage a caseload and other competing priorities while taking personal responsibility for completion of tasks and casework to meet organisational targets, individual performance indicators and service standards.
- Identify key issues and make proportionate enquiries to gather relevant information.
- Analyse large volumes of sensitive information from a range of sources, to make a determination on a case.
- Interpret a range of legislation, policy, guidance and standards.
- Interview parties to the investigation and witnesses, as appropriate.
- For those investigations that involve professional judgement decisions, seek specialised advice from independent professional advisors, in line with internal guidance.
- Reach finely balanced conclusions, propose findings and make recommendations.
- Develop and issue relevant high quality internal and external communications, including evidence-based briefings for senior management.
- Monitor and evaluate compliance with recommendations made to public bodies.
- Maintain accurate information on the case management system.
- Build professional working relationships with colleagues and stakeholders and maintain awareness of changes in public sector policy and environment.
- Maintain an awareness of changes in public sector policy and environment.
Essential Criteria:
- Degree (or equivalent) and at least 2 years’ relevant experience in collecting and analysing information to reach evidence-based, written conclusions,
OR A minimum of 4 years’ relevant work experience in collecting and analysing information to arrive at evidence based, written conclusions.
Experience
Strong analytical skills with sound judgment and decision-making.
Experience interpreting legislation, codes, regulations, or procedures.
Excellent written communication skills, with the ability to produce clear, accurate reports.
Strong organisational and planning skills, able to manage complex caseloads to deadlines.
Effective interpersonal skills, able to handle challenging interactions with professionalism and empathy.
Experience conducting interviews to gather detailed information.
Desirable Criteria:
- Knowledge of investigative practices and approaches.Handling complex issues in a sensitive and high-profile environment
This is a fantastic opportunity for a motivated professional to contribute to fairness, transparency, and accountability within Northern Ireland’s public services.
How to Apply:
If you wish to apply or would like more information, please email your CV in Microsoft Word format to Caroline at caroline.parker@applerecruitment.com by 3pm Friday 21st November
Applicants must ensure their CV is accurate and up to date, including full employment history, academic achievements, and contact details. Only applicants meeting the essential criteria can be considered.
Apple Recruitment Services is acting as an Employment Agency in relation to this vacancy. Apple Recruitment Services is an Equal Opportunities Employer.