Apple Recruitment are recruiting for a ­­­­­­­Band 3 Admin Support Worker on behalf of our client to work in The Western Trust, Altnagelvin Hospital

• Hourly Rate: £11.67
• Hours: Monday, Tuesday & Friday, 9am-5pm, 22 ½ hrs each week
• Duration: End November
• Location: Londonderry/Derry

Please note only applicants that match this criteria can be considered for the role.

Main duties and responsibilities:

The post holder will be an integral part of the Macmillan Health & Well Being Campus & Macmillan Information & Support Service and will be the first point of contact for people affected by cancer or long term condition(s), as they drop-in or attend for appointments or programmes

Criteria:

5 GCSEs (Grade A-C) to include English Language or equivalent qualifications or higher standard of education AND 1 year administrative / clerical experience

OR  NVQ Level II Business Administration or equivalent and 1 year Administrative / Clerical experience

OR 3 years Administrative / Clerical experience

• Knowledge of the role and responsibilities of the post
• Knowledge of Health and Social Services including current trends within cancer services
• Knowledge of HSCC computer systems e.g. PAS, ECR
• Working knowledge of databases and spreadsheets
• Excellent communication skills Experience of working with patients
• Knowledge Good communication skills with people at all levels Ability to work as part of a team and to relate to senior members of staff
• Ability to work on own initiative
• Effective organisational skills and ability to prioritise workload
• Ability to meet deadlines
• Ability to use computer for typing of reports, collation of data
• Understanding of person centred care
• Experience of multi-disciplinary team working
• Willingness to undertake learning and development courses as appropriate to the post

Duties:

• Assist with any administrative duties that support with the day-to-day running of the Macmillan Health & Wellbeing Campus and Macmillan Information & Support Service.
• Provide general health information and support to people affected by cancer or long term condition(s) and signpost appropriately to local services.
• Open and action incoming mail and direct correspondence as required.
• Provide refreshments to people accessing the Macmillan Health & Wellbeing Campus. Accountable To: General Manager, Cancer Services
• Assist with mentoring Trust volunteers who are supporting the Macmillan Health & Wellbeing Campus or Macmillan Information & Support Service.
• Be responsible for maintaining the schedule for room bookings as requested by the designated services and ensure resources are available as required on the day.
• Use good communication skills to provide both direct and indirect (e.g. face to face, telephone or written communication) information to patients/families or carers and volunteers as appropriate, to support their individual needs and where necessary escalate to the appropriate professional.
• Update and maintain the Macmillan Campus & Information & Support Service sharepoint.
• Collate data to enable accurate reporting to support audit, governance, research and service development.
• Demonstrate in practice the Macmillan Human Rights Standard for Cancer Care.
• Reinforce information given to patients on healthy lifestyle choices and signs and symptoms.
• Provide cross cover for the Macmillan Information & Support Service and assist with tasks within this service when required.

Applicants must ensure their CV is accurate and up to date. The CV should include your full employment history inclusive of dates, all academic achievements and full personal contact details.

If you wish to apply or would like more information, please email your CV in Microsoft word format to Julie.skelly@applerecruitment.com

Apple Recruitment Services is acting as an Employment Agency in relation to this vacancy. Apple Recruitment Services is an Equal Opportunities Employer.