Job Title: Catering Supervisor – Band 3

Location: Craigavon Area Hospital

Duration: Temporary

Salary: Band 3

Hours: 37.5 hours per week

Working Pattern: Two positions available:

• 5 days out of 7, including every other weekend, on a rota between 7:30am – 8:00pm
• Monday – Friday, on a rota between 7:30am – 8:00pm

Start Date: Immediate

Apple Recruitment is recruiting on behalf of our public sector client for 2 x Catering Supervisors – Band 3 based at Craigavon Area Hospital.

This is an excellent opportunity for experienced catering or hospitality professionals to join a busy healthcare catering environment, supervising staff and helping to ensure a high-quality catering service is provided to patients, staff and visitors.

Key Responsibilities

• Lead and supervise a team within areas such as dining room, coffee bar and patient meal service.
• Monitor and maintain high standards of catering service within areas of responsibility.
• Assist with planning and supervising staff work schedules and ensure they are followed.
• Ensure dietary requirements and allergen procedures are appropriately managed.
• Understand and adhere to HACCP procedures and ensure relevant records are accurately completed.
• Maintain high standards of food quality, portion control and presentation.
• Ensure personal and food hygiene standards are maintained by yourself and the team.
• Report food quality issues, equipment faults, defects, accidents and incidents as required.
• Ensure compliance with health and safety, COSHH, food hygiene, food safety, waste management and environmental cleanliness procedures.
• Complete relevant catering audits and take appropriate action where required.
• Assist with planning staff rotas and arranging appropriate cover.
• Participate in the training and development of new and existing staff.
• Deal with telephone queries and take appropriate action.
• Undertake cash-handling duties when required.
• Assist with complaints in line with relevant procedures.
• Establish and maintain effective working relationships with managers and other departments.
• Ensure provisions, consumables and equipment are used correctly and economically.
• Support a positive and effective team environment.

Essential Criteria

Applicants must have:

• A minimum of 2 years’ experience working in a customer/patient service role within either a healthcare environment or the hospitality industry.
• The ability to organise workload and prioritise duties effectively.
• The ability to accept responsibility, use initiative and remain calm when dealing with difficult situations.
• The ability to work effectively both independently and as part of a team.
• Effective communication skills.
• Good literacy and numeracy skills.
• The ability to supervise a team of staff.
• Knowledge of Health and Safety at Work, including COSHH regulations.
• A willingness to undertake appropriate training, including training relating to food safety.
• Flexibility to work evenings and weekends as part of a rota.

Desirable criteria may include:

• Basic IT skills.
• Experience working within an acute hospital.
• A Level 2 Award in Food Safety in Catering.

How to Apply

If you wish to be considered for this role or would like more information, please email your CV to Darcie at darcie.donohoe@applerecruitment.com.

Please ensure your CV is accurate and up to date, including your full employment history, qualifications and current contact details.

All details will be treated in the strictest confidence.

Apple Recruitment Services is acting as an Employment Business in relation to this vacancy. Apple Recruitment Services is an Equal Opportunities Employer.