Information Governance Officer

Full time Temporary @Apple Recruitment in Business , in Teaching & Education
  • Post Date : 9 May 2024
  • Apply Before : 6 June 2024
  • Salary: £14.53 - £14.53 / Hourly

Job Description

Apple Recruitment are recruiting for an Information Governance Officer on behalf of the Northern Ireland Ambulance Service.


Job Purpose:

To ensure the Trust meets its requirements under the Freedom of Information Act 2000 (FOIA) and Environmental Information Regulations 2004 (EIR). Develop staff training and awareness sessions, review and update the Trust’s publication scheme and manage the FOI and EIR request handling using the relevant software to ensure compliance with the statutory timeframes.

To act as a web editor to ensure the Trust website has relevant, up to date and accurate information as identified in the Publication Scheme,

To provide support in ensuring the Trust meets its requirements under the Data Protection Act 1998 (DPA) and in relation to the processing of subject access requests, Police and Solicitor requests.

Support as directed in liaising with Managers and staff across the Trust to ensure that Corporate Record Management policies and procedures are adhered to and implemented.

The Information Governance Officer will work within the Information Department. The Department has workflow responsibilities including Information Governance, Informatics and Clinical Audit functions


Job Description:

  1. Receive and record, acknowledge, respond to and collate the information required to answer an information request within the boundaries of the Freedom of Information Act 2000 (FOIA), the Environmental Information Regulations 2004 (EIR) and DPA. This will include requests from members of the public, patients, Police Service of Northern Ireland, Coroner and other agencies as required. This will include aspects of data inputting, sourcing Command and Control records and downloading 999 calls which may be of a distressing nature
  2. Provide advice and assistance to applicants in order to discharge the responsibilities enforceable by the Information Commissioner. This may include: – Guidance on how to access information from the Trust under the general right of access and the publication scheme – Explain the basis upon which any charges of fees have been levied or exemptions applied – Suggest other routes through which applicants may wish to access information (particularly via the Trust website) and including other public authorities
  3. Establish links, in conjunction with Trust wide audit of key corporate records, with key information holders in the Trust to ensure the rapid identification, collation and reporting documentation/information to support requirements under FOI, EIR DPA and Records Management or the wider Information Governance agenda.
  4. Organise and co-ordinate workshops, training awareness sessions and other corporate events around the Information Governance Agenda
  5. Provide performance reports to key stakeholder Departmental Managers, motivating and empowering staff to manage document control functions within their area of management
  6. Support the Corporate Manager as required regarding the Information Governance work programme and framework including reviewing and maintaining information governance related policies and procedures.
  7. Update relevant areas of the Information Governance Control Assurance Standard, as required
  8. Maintain up to date knowledge in field of FOI, EIR, DPA, records management and the wider IG framework keeping up to date with changes and recommend good practice by researching highly complex legislation, Department of Health guidance etc and interpreting its impact on the Trust.
  9. Develop and liaise with project plans to support the key roll out of IG programmes in liaise with key stakeholder managers based on knowledge of organisational development systems and processes
  10. Provide statistical information to the Corporate Manager to support ongoing monitoring of Trust compliance with core performance standards, using knowledge of statistical processes control techniques
  11. Produce monthly document control performance reports for management review, ensuring that all information is timely and accurate, based on knowledge of key performance indicators around IG
  12. To analyse, assess and formulate organisational contingency plans to ensure that FOI, EIR, DPA and records management assurances are maintained in line with the Information Management Controls Assurance Standard
  13. Administer the process of investigations into complaints and about breaches relating to records management statue, maintaining an accurate log of the issues and actions taken
  14. Administer the process for appeals against refusal of FOI and EIR request decisions, maintaining accurate log of the issues and actions taken
  15. Support key stakeholders ie Information Asset Owners/Managers etc to maintain and develop fit for purpose document management control systems within the operational remit
  16. Assist with maintaining and ensuring audit of all corporate records held within the Trust is carried out to establish the types of records in current use, the form which they held and the recording keeping systems currently in use ie Information Asset Registers
  17. Monitor compliance with legislative and other IG requirements eg record keeping, FOI, EIR, DPA etc
  18. Administer meetings around FOI, EIR, DPA and wide IG agenda, as required
  19. Be responsible for successful implementation of actions arising from information governance reviews, presenting findings and reports as required
  20. Undertake data flow mapping and update information risk registers within the Department as required
  21. System manager for the FOI software ensuring the development of the FOI system to its full potential

If you wish to apply or would like more information, please email your CV in Microsoft word format to Caroline Parker by clicking on the link below by Thursday 6th June 2024. You must also include a bullet pointed synopsis at the top of your CV demonstrating how exactly you meet the Essential Criteria below:


Essential Criteria:

  1. Practical/operational experience of information requests management and records management
  2. A relevant degree and a minimum of 1 years’ experience in an information governance function with expertise in freedom of information, data protection and records management




A relevant professional qualification in information governance related area or equivalent and a minimum of 2 years’ experience in freedom of information, data protection and records management




A minimum of 4 years’ experience in an information governance function including freedom of information, data protection and records management, 2 years of which must be at Band 4 or above (or equivalent)


Further Details:

  • Hourly Rate: Band 5 – £14.53 per hour,

. Hours: 37.5 hours per week

. Location: Knockbracken Health Park, Saintfield Road

. Duration: 6 months


If you wish to apply or would like more information, please email your CV in Microsoft word format to Caroline Parker by clicking on the link below by Thursday 6th June 2024.

Applicants must ensure their CV is accurate and up to date. The CV should include your full employment history inclusive of dates, all academic achievements and full personal contact details.

Please note only applicants that match this criteria can be considered for the role.

Apple Recruitment Services is acting as an Employment Agency in relation to this vacancy. Apple Recruitment Services is an Equal Opportunities Employer.

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