Job Title: Learning and Development Administrator

Location: Cookstown – Some travel may be required to Boucher Crescent during the first few weeks. This will be during work hours, and travel & sustenance would be expensed.

Duration: Temporary position, approx. 6 months initially with possibility of extension

Hours: Full Time. Mon-Fri, 9am-5pm.

Salary:  £12.85 per per hour.

On behalf of our client, we are seeking a Learning and Development Administrator. As an integral member of the Learning and Development Support Team, the post holder will provide a modern, professional and customer focused administrative service to support the various Learning and Development functions and the vision and mission of NIFRS and the HR team.

Duties include:

• To provide a professional and confidential administrative service to support all the various Learning and Development functions in accordance with Learning and Development and NIFRS policies and procedures and relevant legislation e.g. Data Protection.
• To provide a range of administrative and reception duties to support the service delivery of the Learning and Development Centre. Duties include the production of course materials, developing and maintaining the course commissioning documentation, maintaining records and archiving, producing minutes of meetings and ensuring a professional reception and first point of contact for callers and visitors to the L&D centre.
• Ensure all employee Learning and Development records (manual and computerised) are up to date and accurate. Assist in the implementation of any new Learning Management System (LMS).
• To work collaboratively with the Learning and Development Team including Faculties and Subject Matter Experts (SME’s) and other relevant staff by providing support, advice and training as appropriate, on the design and production of professional documentation and course materials e.g. presentation formats, e-learning packages, templates for lesson plans, evaluation documentation, updating on-line content and providing copies of materials as required.
• To produce timely, accurate and meaningful reports and statistics, manipulating data as required, on L&D activity for management.
• Ensure that customers (email, visitors and callers) of the learning and development centre receive a professional service and are directed accordingly or responded to appropriately and in a timely fashion.
• Help ensure a positive image of the Learning and Development Centre by designing high quality internal and external communications using relevant software packages in line with corporate guidelines (including copyright) and brand identity. Maximise the benefits of software packages improving graphic design and the visual development of materials.
• Ensure an accurate and up to date knowledge and record of the whereabouts of L&D centre staff and their roles and responsibilities. Maintain staff records, including attendance management records and personal files, and ensure L&D staff medical appointments are arranged and documentation is completed in a timely manner.
• Ensure the smooth running of Learning and Development related events e.g. organising venues, scheduling courses, booking travel and accommodation, raising purchase orders, dealing with invoices, ordering catering, maintaining stock and consumables and liaising with suppliers and contractors as appropriate.
• Ensure that IT and AV resources are available and maintained and provide advice, support and training as appropriate to L&D staff in their operation as appropriate.
• Process claims for travel and subsistence for NIFRS personnel attending courses in line with NIFRS policy,
• To ensure compliance with and the effective administration of any imprest/petty cash provisions and stock control procedures.
• Ensure that registration and certification procedures of Awarding Bodies are adhered to. Liaise with internal verifiers, external verifiers, assessors and candidates as appropriate and ensure all records are maintained as required.
• To attend meetings and participate in training relevant to the work of the Learning and Development centre.

You will need:

• To possess at least 5 GCSEs at Grade C or above, or equivalent, to include English and Maths
• Have at least two years’ experience of working in a Learning and Development administration function.

OR

• Have at least 4 years’ experience of working in a Learning and Development administration function.
• Be competent in the use of Windows and other Microsoft applications.
• Can demonstrate:

(a)        effective planning, organisation, prioritising skills and attention to detail;

(b)        effective communication skills (both oral and written) and the ability to provide timely and accurate information;

(c)        a customer service orientation.

Desirable criteria:

1. Have experience of working in a Learning and Development administration function within a large, multi-site, multi-disciplinary organisation.
2. Competent in the use of Adobe Creative Suite and WordPress.
3. Competent in the use and basic maintenance of Audio Visual equipment.
4. Be working towards CIPD membership or a training qualification such as CIPD Certificate in Training Practice.
5. Have experience of working within local government or the public sector.

If you would like to be considered for this role or find out more, please email me your CV now by clicking on the link and I will be in touch. All details are treated in the strictest confidence.

If this role isn’t quite right for you but you would like to look for a new opportunity, please get in contact with us.

Applicants must ensure their CV is accurate and up to date. The CV should include your full employment history inclusive of dates, all academic achievements and full personal contact details.

Apple Recruitment Services is acting as an Employment Agency in relation to this vacancy. Apple Recruitment Services is an Equal Opportunities Employer.