JOB TITLE: Leisure Assistant

SALARY: £15.06

LOCATION: Antrim & Newtownabbey

HOURS: 37 Monday – Sunday

MAIN PURPOSE OF JOB

• Responsible for carrying out duties in all areas of Leisure to ensure a high-quality service is provided to all customers.

• To provide a safe clean and presentable environment for customers.

• To provide a professional high standard of lifeguarding service for council pool users

PRINCIPAL RESPONSIBILITIES

1. Supervise and assist customers throughout the leisure centre to ensure their safe and enjoyable use of the facilities and involvement in activities (includes all internal and external activity and non-activity areas)

2. Proactively and reactively supervise pools, spas and other water facilities, providing an efficient and effective lifeguard service, obtaining and maintaining the National Pool Lifeguard Qualification.

3. Provide a reactive service to respond to and assist with the following in an efficient, effective manner ensuring that all details are recorded accurately.

• All emergency and evacuations

• First aid requirements where required

• Incidents and accidents

4. Attend regular staff training specific to the NPLQ, health and safety, evacuation procedures and all other essential and corporate training.

5. Carry out supervision, set ups, cleaning, assisting customers in activity areas other than the pool e.g. children’s play facilities, external parks, pitches, sports

halls, activity rooms, special events (list in indicative and not definitive)

6. Complete all necessary documentation pertaining to the post such as safety checklists, customer comments, and accident and incident reports keeping the line manager informed of any findings.

7. Proactively report and record all faults and hazards to line manager immediately. Undertake general maintenance of allocated equipment where training has been given and when necessary.

8. Erect and dismantle equipment and prepare areas for events / activities, assisting at events/ functions/ activities as required.

9. Meet and greet customers when appropriate and assist in centre security by patrolling assigned areas and supervising customers in use of facilities.

EXPERIENCE

• Hold a current recognised First Aid Qualification Application form

• Experience of working in a team

• Minimum 6 months’ experience working in the leisure industry

KEY SKILLS & ABILITIES

• Strong swimmer

• Commitment to the provision of a high-quality public service

• Enjoy working as part of a team

• Respectful in all interaction with others

• Have a flexible approach to working

• The post you are applying for is a regulated post and therefore you must declare all spent and unspent convictions. A satisfactory AccessNI Enhanced Disclosure with

children’s barred list check will form part of pre-employment checks. Further information available at:

Essential

Service Excellence

• Seeks to continually improve services and processes that impact on customers

• Focuses on the achievement of objectives and plans ahead to ensure goals are achieved in terms of excellence in service delivery

• Seeks out and uses customer feedback to ensure customer needs are met and exceeded

• Instils service excellence in others and drives team to improve service

Essential

Teamwork

• Establishes effective working relationships with people at all levels through communication, consultation and interpersonal skills

• Demonstrates ability to quickly resolve conflict

• Works collaboratively with other teams and agencies both internal and external to the Council

• Adapts style and approach to achieve effective outcomes

Essential

Communicating with Impact

• Demonstrates persuasive communication skills and confidence in conveying information internally and externally

• Responds and behaves positively and demonstrates resilience in communication

• Demonstrates effective communication skills, both orally and in writing

• Actively listens and uses a variety of methods to convey messages clearly and succinctly

Essential

Swimming Competency Assessment

Essential criteria:

· Swim 100 metres on front and then on back

· Tread water in deep water for 30 seconds then climb out of the pool

· unaided without using steps or ladder

· Contact rescue – deep water

· Rescue a casualty over a distance of 5 metres to a point of safety – hip support tow, under shoulder support tow, arm support tow

· 20 metres swim & 20 metres tow, casualty in deep water, torpedo buoy used where available. No more than 65 seconds from GO to touch or

· secure standing position at the end of the tow

· 20 metres swim, 10 metres tow, unconscious casualty in deep water. No more than 45 seconds from GO to touch or secure standing position at the end of

· the tow

· SCIM – deep water rescue

· Vice grip roll and trawl from the deepest part of the pool to support standing in shallow water. If only shallow water is available then demonstrate head splint as depth permits

· Demonstrate an effective head splint technique as dictated by the depth

· of the water

· Demonstrate the recovery of a casualty who is lying on the bottom of the deepest part of the pool. At the point of support remove casualty from the

· water with trained support OR demonstrate supported rescue breathing in the water until assistance arrives

· Demonstrate adult CPR for 2 minutes with pocket mask (drowning

· casualty). This element can be completed directly after section above

· Demonstrate child or infant CPR for 2 minutes with an AED

· Demonstrate treatment for a bleed

· Demonstrate treatment for a fracture

· Demonstrate a range of knowledge and understanding of a range of first

· aid conditions by satisfactorily answering three questions

· Demonstrate a sound knowledge of the principles of pool lifeguarding

by satisfactorily answering three questions

If you would like to be considered for this role or find out more, please email me your CV now by clicking on the link and I will be in touch. All details are treated in the strictest confidence.

If this role isn’t quite right for you but you would like to look for a new opportunity, please get in contact with us.

Applicants must ensure their CV is accurate and up to date. The CV should include your full employment history inclusive of dates, all academic achievements and full personal contact details.

Apple Recruitment Services is acting as an Employment Agency in relation to this vacancy. Apple Recruitment Services is an Equal Opportunities Employer.