Receptionist with Clerical Duties
Part time Temporary @Apple Recruitment posted 2 weeks ago in Administration & SecretarialJob Description
Job Title: Receptionist with Clerical Duties
Salary: Grade 2 – £10.42 per hour
Location: Main Reception -across multiple Wellbeing and Treatment Centres – Arches, Beech Hall, Bradbury, Carlisle, Crumlin Road, Grove, Knockbreda, Shankill
Hours: 25 hours per week – possibility of more
Duration: temporary with possible extension
Responsibilities:
The post holder will contribute to the effective running of the Wellbeing and Treatment Centre (WTC) by providing an efficient reception and administration service for the Centre. The post holder will deliver a quality reception and information service in order that both internal and external satisfaction is achieved, seeking continuous improvement by dealing sensitively with all people and ensuring dignity and confidentiality is maintained at all times.
General Reception and Administration Duties:
- Provide an information point for all visitors and staff, meet, greet, and direct visitors to their desired location.
- Deal with telephone enquiries courteously and effectively and redirect calls as appropriate.
- Maintain an up-to-date knowledge of all services and operational activities in the WTC
- Provide a Help Desk service for all departments for the forward reporting of faults in the building e.g. reporting photocopier faults and maintenance jobs, maintaining records and following up as necessary to ensure work is carried out.
- Check in all external staff and visitors who are undertaking works, issue visitor passes and keep a record as appropriate.
- Operate reception as designated collection point e.g. receive and acknowledge fax messages, small parcels, and special delivery items.
- Maintain contact with Support Services and other staff to facilitate smooth running of the Centre e.g. for waste, environmental issues, deliveries.
- Order stock supplies as required.
- On occasions you may be asked to cover the Main Reception for other shifts within The Centre and other WTC’s.
Essential Criteria:
- 4 GCSE’s at Grades A-C including English Language and Maths or equivalent/higher qualification or one years’ experience in a clerical/administration role.
- Experience in the use of at least one Microsoft Office product or equivalent.
- Ability to work as part of a team.
- Ability to use own initiative.
- Good organisational skills with the ability to prioritise own workload.
- Effective communication skills to meet the needs of the post in full.
To apply for this role please email your CV in strictest confidence to Daniel at Apple Recruitment and you will then be contacted to discuss the opportunity.
All applicants will be treated in the strictest confidence.
Please ensure your CV is accurate and up to date. The CV should include your full employment history inclusive of dates, all academic achievements and full personal contact details.
Please note only applicants that match this criteria can be considered for the role.
Apple Recruitment Services is acting as an Employment Agency in relation to this vacancy. Apple Recruitment Services is an Equal Opportunities Employer.