Travel Consultant

Permanent Full-Time Newtownabbey
37.5 hours per week Monday to Friday, 9:30am to 5:30pm, plus 1:00pm to 5:00pm on Saturdays (rota basis)

Are you passionate about travel and love helping people create unforgettable experiences?

On behalf of a leading and highly respected travel organisation, we are seeking an experienced Travel Consultant to join their busy Newtownabbey branch. This is a fantastic opportunity for someone who thrives in a customer-focused sales environment and enjoys turning holiday dreams into reality.

Our client is an established and award-winning travel business with a strong reputation for exceptional customer service, expert advice and creating tailor-made travel experiences. Offering everything from luxury getaways and worldwide cruises to family holidays and once-in-a-lifetime adventures, they continue to invest heavily in their people, technology and growth.

Situated in a thriving retail location with excellent footfall, this branch provides a steady stream of opportunities to build relationships with customers and showcase your travel expertise.

What You’ll Be Doing

• Creating bespoke holidays and travel experiences tailored to each customer’s individual needs and budget.
• Inspiring customers with your destination knowledge and passion for travel.
• Managing enquiries across multiple channels including face-to-face conversations, telephone, social media and live chat.
• Building strong customer relationships and delivering a first-class experience from enquiry through to booking.
• Staying up to date with emerging destinations, travel trends and industry developments.
• Working collaboratively with colleagues to achieve individual and branch sales targets.
• Promoting a wide range of travel products including package holidays, cruises, city breaks, long-haul travel and specialist experiences.

What We’re Looking For

• A minimum of 1 years’ experience within a retail travel environment.
• Strong destination knowledge and a genuine passion for the travel industry.
• Excellent communication and relationship-building skills.
• A sales-focused mindset with a proven ability to meet and exceed targets.
• Enthusiasm for learning and keeping ahead of travel trends.
• A positive, customer-first approach and the ability to deliver exceptional service.

What’s On Offer?

• Competitive basic salary of £23,000 – £28,000 depending on experience.
• Uncapped commission structure, rewarding success across a wide range of travel products.
• Many consultants achieve annual earnings of £30,000 – £40,000+ through commission and performance bonuses.
• Worldwide educational and familiarisation trips.
• Ongoing training, development and structured career progression opportunities.
• Staff discounts on personal holidays, plus discounts for family and friends.
• Employee benefits scheme including discounts with leading high street retailers.
• £100 holiday voucher for perfect attendance.
• £750 Refer-a-Friend reward scheme.
• Long service recognition awards.
• Company pension scheme.
• Death in Service benefit.
• 34 days annual leave, giving you even more time to enjoy your own travel adventures.

Why Consider This Opportunity?
This is more than just a travel sales role. It’s an opportunity to join a successful and growing organisation that genuinely invests in its people, rewards success and encourages long-term career
development. Whether you’re helping a family book their first Disney holiday, arranging a dream cruise or creating a bespoke round-the-world itinerary, every day brings something different.
If you’re an experienced Travel Consultant looking for your next exciting opportunity, we’d love to hear from you.

To apply, please send your CV to Patricia O’Neill and we’ll be in touch to discuss the role in more detail.

Apple Recruitment Services is acting as an Employment Agency in relation to this vacancy. We are an Equal Opportunities Employer.