Essential Criteria Applicants must meet one of the following:

• A degree (Level 6) or equivalent plus 1 year’s relevant experience in a customer support environment;
• A BTEC Higher Cert/Diploma (Level 5) in Housing plus 1 year’s relevant experience;
• A BTEC Higher Cert/Diploma (Level 5) or equivalent plus 2 years’ relevant experience;
• Or equivalent professional development with 3 years’ relevant experience.

About the role:

This role plays a key part in supporting communities, ensuring tenancies are sustained, and delivering an excellent standard of housing service. You will manage tenancy and estate matters, engage with residents and partner agencies, and help maintain safe, vibrant neighbourhoods.

Key Responsibilities Tenancy Management & Sustainment:

• Manage tenancy commencements, transfers, and terminations
• Support residents to sustain their tenancies through advice and early intervention.
• Liaise with relevant agencies to assist vulnerable tenants.
• Handle rent accounts, arrears prevention, and tenancy compliance.

Estate Management:

Maintain and improve estates, working closely with maintenance and community teams.
Engage with local residents and community groups to promote safety and cohesion.
Manage planned maintenance schemes, ensuring effective tenant communication and liaison.
Address anti-social behaviour issues and promote positive community relations.

General Duties:

• Provide excellent customer service, resolving queries promptly.
• Represent the housing team at meetings and liaise with partner agencies.
• Maintain accurate records and ensure compliance with policies and legislation.

You must also demonstrate:

• Experience in a customer-focused environment delivering high-quality service.
• Strong problem-solving and decision-making skills.
• Ability to communicate effectively and manage challenging situations.
• Excellent organisational and prioritisation skills.
• Full driving licence or access to transport to meet the role’s requirements.

How to Apply: If you wish to apply or would like more information, please send your CV Word format  julie.skelly@applerecruitment.com

Applicants must ensure their CV is accurate and up to date, including full employment history, academic achievements, and contact details.

Only applicants meeting the essential criteria will be considered.

Apple Recruitment Services is acting as an Employment Business in relation to this vacancy.
Apple Recruitment Services is an Equal Opportunities Employer.

Deadline to Apply – 4pm Mon 18th May

About the Role:

On behalf of our client, Apple Recruitment Services are delighted to be recruiting a Business Development Officer – Skills to support the Economic Development team within a local government organisation.

The successful candidate will work closely with local employers, education providers, government departments, and key stakeholders to identify workforce needs and support the delivery of labour market interventions and economic development programmes.

Key Responsibilities:

• Lead and support the delivery of labour market and employability initiatives across the Borough
  • Facilitate and coordinate Labour Market Partnership activities and associated action plans
  • Engage with local businesses, stakeholders, education providers, and government agencies to identify skills gaps and workforce needs
  • Support the development and delivery of economic development and business growth programmes
  • Assist in identifying, securing, and managing external funding opportunities
  • Prepare reports, briefing papers, and documentation for Committees, partnerships, and Council meetings
  • Support the development of programme materials, guidance documents, eligibility criteria, and monitoring systems
  • Coordinate and oversee workshops, consultations, and business development events
  • Monitor and evaluate programme outcomes and performance against targets
  • Ensure compliance with funding requirements, procurement procedures, and financial regulations
  • Develop and maintain effective working relationships with internal and external stakeholders
  • Conduct research and contribute to the development of economic development policies and initiatives
  • Deputise for the Economic Development Manager where required

Essential Criteria:

• Degree or equivalent qualification
   OR
  • Minimum of 4 years’ relevant experience in economic development activities
• Minimum of 2 years’ experience in a wide range of economic development activities
  • Experience developing and/or delivering skills and employability initiatives
  • Strong planning and project management skills
  • Excellent organisational skills with the ability to prioritise workload and meet deadlines
  • Ability to work independently and use initiative
  • High level of accuracy and attention to detail
  • Good working knowledge of Microsoft Word, Excel, and Outlook
  • Knowledge of external funding programmes and grant application/claims processes
  • Full current driving licence or access to transport to fulfil the duties of the role
  • Availability to work outside normal office hours when required

Key Skills & Abilities:

• Strong communication and stakeholder engagement skills
  • Ability to build collaborative partnerships and networks
  • Creative and innovative approach to service delivery and programme development
  • Strong analytical and problem-solving skills
  • Ability to manage multiple projects simultaneously
  • Customer-focused approach with strong interpersonal skills

How to Apply:

If you wish to apply or would like more information, please email your CV in Microsoft Word format to Julie at julie.skelly@applerecruitment.com

Applicants must ensure their CV is accurate and up to date, including full employment history, academic achievements, and contact details.
Only applicants meeting the essential criteria will be considered.

Apple Recruitment Services is acting as an Employment Business in relation to this vacancy.
Apple Recruitment Services is an Equal Opportunities Employer.

Location:  Recycling Centre, O’Neill Road, Newtownabbey

Hourly Rate: £15.31 per hour (£17.68 with allowance)

Working Hours: Monday – Sunday shift pattern.  4 weekly rotation to include 2 weekends within the 4 weeks.

Duration: Temporary Contract, 3 months with review to extend as required covering sickness absence

Closing Date for application Friday 8th May at 3pm.

Essential Criteria

• A minimum of 5 GCSEs (Grades A-C) to include English and Maths or equivalent

• Consideration may be given to those candidates who do not hold the above academic qualifications but who can demonstrate a minimum of 2 years’ experience as below.

AND

• A minimum of 1 years’ relevant supervisory experience e.g. refuse collection, street cleansing, household recycling centre

MAIN PURPOSE OF JOB

Responsible to the Waste & Resource Management Supervisors for the day-to-day supervision of the Council’s Household Recycling Centres.

To ensure the services are carried out in accordance with the Quality Standards set by the Council. Assist the Waste & Resource Management Supervisors to manage human, physical, and financial resources to ensure maximum efficiency and effectiveness.

Provide leadership, monitoring of performance, continuous service improvement and quality of service delivery in compliance with current legislation and regulations.

PRINCIPAL RESPONSIBILITIES

1. Assist in the delivery of the day-to-day operation of the Council’s Household Recycling Centres including the deployment, supervision, and control of Waste & Resource Management operatives to ensure the delivery of a quality service and in line with the section Business plan.

2. Assist in ensuring that Household Recycling Centres are clean, customer focussed, open and closed at designated times, fully serviced by in-house and out-sourced contractors and remain legally compliant at all times.

3. Assist in ensuring that staff are provided with the necessary plant, equipment and materials to carry out their work effectively and efficiently, working closely with the Fleet Management to ensure all vehicles and plant are serviced and maintained.

4. Monitor and maintain high quality standards of recyclable material collected at the Household Recycling Centres. 2 February 2026

5. Assist in the maintaining of records and report information relating to the performance of the Household Recycling Centres, Fleet, Plant and Equipment.

6. Assist the Waste & Resource Management Supervisors and Waste Operations Manager in ensuring compliance with Duty of Care legislation.

7. Assist in the day to day management of the Council’s fleet, plant and equipment by ensuring all vehicles, plant and equipment are operated in a safe, efficient and legally compliant manner.

8. Participate in education/awareness activities as required by the Waste Operations Manager, including advice to the public.

9. Assist in the promotion of the provision of a customer orientated service including providing a high level of internal and external customer service including taking ownership of customer queries and complaints and following through to completion and ensuring continuous improvement.

10. Carry out fire warden and first aid duties as and when required.

11. Liaising with members of the public in regard to the provision of services for which the Council may levy a charge.

12. Assisting in the promotion and development of the Council’s commercial waste disposal service at Bruslee Recycling Centre.

13. Assist with Refuse and Street Cleansing as and when required.

14. Assist in managing employee attendance via the Time Management System and the Council Managing Attendance Policy.

15. Deputise for the Waste & Resource Management Supervisors as and when required.

16. Participate in relevant human resource issues including recruitment and selection, interviewing, disciplinary, grievance and sickness/absence management as required.

17. Contribute to the overall performance of the Waste Management Section to ensure key performance indicators for the Section are achieved.

18. Demonstrate a team approach to achieving the objectives of the Section through full flexibility in relation to tasks undertaken.

19. Provide a high level of internal and external customer service including taking ownership of customer queries and complaints and following issues through to completion.

20. Ensure procedures and policies to manage risk are implemented within the 3 February 2026 department and investigate accidents/incidents to ensure Council compliance with corporate governance requirements.

21. Arrange and deliver induction training and instruction of staff. Instruct staff in the operation of vehicles, plant and equipment, identifying training in line with statutory legislation.

22. Continuously develop personal knowledge and skills to enhance internal and external customer service.

23. Attend meetings and participate in all training relevant to the work of the Section, including the delivery of relevant toolbox talks, ensuring that they are up-to-date, maintained, and understood by all staff.

24. Comply with, and ensure that staff comply with, Council’s policies and procedures including those relating to Health, Safety and Well-being.

25. Carry out any duties which may be assigned including working in other Sections of the Section, Department or Council.

26. Comply with the Council’s Financial Regulations.

If you would like to be considered for this role or find out more, please apply . All details are treated in the strictest confidence.

If this role isn’t quite right for you but you would like to look for a new opportunity, please get in contact with us by emailing your CV to Julie using the link below.

Applicants must ensure their CV is accurate and up to date. The CV should include your full employment history inclusive of dates, all academic achievements and full personal contact details.

Apple Recruitment Services is acting as an Employment Agency in relation to this vacancy. Apple Recruitment Services is an Equal Opportunities Employer.